Hosted phone system

Flexible, reliable, and feature-rich business telephony 

Smarter business communication, without
the complexity

A hosted phone system is a fully cloud-based VoIP (Voice over Internet Protocol) solution that replaces traditional phone lines with a modern, internet-powered platform. Delivered over a highly reliable network, it gives your business the flexibility, scalability, and control needed to communicate effectively—wherever your teams are. 

Hosted in the cloud and managed through an intuitive online interface, it’s packed with powerful features to support remote work, streamline call handling, and grow with your business. It’s a cost-effective, future-ready solution without the hassle of outdated phone lines or complex infrastructure. 

Why choose a hosted phone system?

More and more businesses are switching to hosted phone systems to take advantage of greater flexibility, improved reliability, and advanced features that support modern, hybrid ways of working—while reducing costs and complexity. Here’s why it could be the right move for your business too:

Reliable, enterprise-grade network

Hosted on a dedicated and reliable network, experience 99.99% uptime and crystal-clear call quality  

Work anywhere, stay connected

Perfect for hybrid and remote teams—make and receive calls from any device, anywhere, with full feature access 

Feature-rich and cost-effective

With features like call routing, recording, and real-time analytics, you gain a flexible, powerful solution at a predictable monthly cost 

Tailored to fit your business

Customisable to your business needs, call flows, and user preferences. Add or remove users as your business evolves 

Ready to get started?

Find out how we can help your business today.

Flexible communication for modern teams

Hosted phone systems are built with a modern workforce in mind. Whether your teams are based in the office, working remotely, or spread across multiple locations, they stay fully connected and in sync.

With support for hybrid working and mobile access, it’s easy to maintain collaboration and communication regardless of where people are. This flexibility empowers employees to work in ways that suit them, while helping your business boost productivity, morale, and long-term retention.  

Powerful features that drive efficiency

Packed with tools that help your teams stay responsive and professional, hosted phone systems offer intelligent call routing, call recording, and more to help manage high volumes, ensure compliance, and deliver a great customer experience.

Built-in analytics provide valuable insight into performance, while an easy-to-use online portal gives you full control to make changes, add users, or adjust settings in real time. And with a consistent experience across desk phones, mobiles, and laptops, your people can stay connected and productive wherever they work. 

Greater control and business resilience

Gain complete visibility and control over your communication. With real-time analytics like call volumes and wait times, along with performance metrics for individual agents or teams, you can plan resources with confidence, make proactive decisions, and adapt to changing business needs.

And when things don’t go to plan — whether due to internet issues or external disruptions — the system’s robust infrastructure and intelligent call routing help ensure continuity. Your business stays connected and operational, minimising downtime and keeping your customers’ experience uninterrupted. 

How Techsol can help

At Techsol, we don’t just provide the tech—we help you make the most of it. From initial consultation to full setup and ongoing support, we’ll tailor your hosted phone system to meet your unique needs.

You’ll benefit from our expertise, training, and proactive service so your business communication is always one step ahead. With Techsol, you gain a trusted partner that understands your goals and is committed to your success. 

What our customers
have to say about us

Nothing speaks louder than the voice of our customers. We are proud to share some of the testimonials and case studies from our clients who have benefited from our solutions and services.

Read about their challenges, our solutions, and outcomes in our customer success section.

Find out how we have helped them achieve their goals, improve their performance, and overcome their difficulties. These are real examples of how Techsol can make a difference for your business.

Industries we serve

One of the reasons why Techsol is a trusted partner for many businesses is that we have extensive experience and expertise in various industries. We understand the specific challenges and opportunities that each industry faces, and we tailor our solutions accordingly.

Whether you are in finance, retail, manufacturing, or other sectors, we can help you leverage the power of technology to achieve your goals.

Industry insights

Check out our blogs for new ideas and perspectives that can help you grow your business and beat the competition. Our complete library is available in our industry insights section.

8 important changes to Sage Intacct in R2 2025

Sage releases new updates to Intacct every quarter—demonstrating their commitment to continuously improving the platform and delivering the best possible experience for users. The latest release brings powerful new features—especially for teams looking to boost productivity with automation and AI.

Read More »

Ready to
get started?

If you are looking for a reliable and experienced partner to help you transform your business with digital solutions, you have come to the right place.

Whether you want to improve your customer experience, streamline your operations, or enhance your productivity, we can help you achieve your digital transformation goals.

Fill out the contact form and we will get back to you as soon as possible.